DYNAMICS 365 CUSTOMER ENGAGEMENT (CRM)

Microsoft Dynamics 365 Customer Engagement (CE) is a leading cloud-based customer relationship management (CRM) business solution that can help you drive sales productivity and improve the value of your marketing efforts through social insights, business intelligence, and campaign management.

Why implement a CRM solution?

CRM solutions increase your profitability by streamlining administrative processes in your sales, marketing, and service divisions, and letting you focus on building and maintaining the customer relationships that matter. A strong CRM solution is a multifaceted platform where everything crucial to developing, improving, and retaining your customer relationships is stored. Without the support of an integrated CRM solution, you may miss growth opportunities and lose revenue because you’re not optimizing your operating processes or making the most of your customer relationships or sales leads.

Imagine misplacing customer contact information, only to learn that your delay resulted in losing your client to a competitor. Or, picture your top two salespeople pursuing the same prospect, resulting in an annoyed potential customer and some unfriendly, in-house competition. Without a centralized and automated CRM system, your people can lose track of customer interactions and miss business opportunities.

Who benefits from CRM?

Small businesses looking to grow.

Industry leaders wanting large-scale solutions.

Small businesses looking to grow.

If you want a competitive edge in your marketplace, a CRM solution might be it. CRM can take the burden of IT management off your employees by automating your business processes so you can focus on what's important: leading your business to succeed.

Industry leaders wanting large-scale solutions.

Simplify and improve even the most complex customer engagements with an array of CRM tools that scale to fit your needs.

Why use Dynamics 365 for CRM?

With Dynamics 365, you get CRM software that works as a customizable, flexible solution designed to suit your business requirements. Choose a stand-alone application to meet the needs of a specific line of business, or use multiple CRM tools that work together as a powerful integrated solution.

See what a modern CRM software solution can do

We’ve offered you tips and tools on finding the right CRM software solutions for your business and invite you to discover the ways that Microsoft Dynamics 365 delivers modern, intelligent, and unified CRM software and apps that work seamlessly together to help you increase marketing ROI, drive sales results, and improve service delivery.

WHY MICROSOFT DYNAMICS BY NAVIWORLD

SOLUTION

A flexible set of solutions that can be easily adapted to your operational needs, deployed quickly and easy-to-use

EXPERIENCE

Combination of our deep business knowledge and the latest technology solutions with hundred of successful projects

LOCALIZATION

Tailored-to-Business localization solution meets requirements of Accounting and Tax Compliance.

GUARANTEE

Local support in Vietnam, and expertized Naviworld global network.

Optimize Your Operations With Our Solutions

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The module of manufacturing is more complicated than the others, but thanks to NaviWorld consulting and commitment, we have successfully applied ERP for the whole system."

Ms. Dang Dieu Huong, General Director, EDH Technology Development JSC

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About NaviWorld

NaviWorld Vietnam is a leading solutions provider of end-to-end integrated and adaptable business management solutions for mid-sized companies in Vietnam and South East Asia.  With solutions catering for various sectors from Distribution to Retail, Services to Manufacturing, NaviWorld brings a portfolio of internationally proven, fully integrated technology business solutions to our customers.

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