NaviWorld Vietnam and Microsoft Unveil Next-Gen Customer Experience with AI-Powered Integration
Ho Chi Minh City, 12 December 2023
In a ground-breaking collaboration, NaviWorld Vietnam, a trailblazer in technology consulting solutions, joined forces with tech giant Microsoft to present an exclusive event: "Executive Briefing: Customer Experience Reimagined with ChatGPT Generative AI Copilot. The Future is NOW." This event not only illuminated the future of customer experience but also showcased the integration of cutting-edge artificial intelligence (AI) technologies into Microsoft Dynamics 365 Customer Engagement (D365 CE) and Business Central (D365 BC).
Microsoft set the stage with an in-depth exploration of AI and its revolutionary Copilot technology, offering a glimpse into the transformative landscape of intelligent business operations. The spotlight then turned to NaviWorld Vietnam, with a compelling presentation on the seamless integration of AI and Copilot into D365 CE, with a keen focus on D365 Sales.
Mr. Quang Bui, CEO of NaviWorld, expressed enthusiasm about the collaboration and its transformative impact on customer experience:
"Our partnership with Microsoft marks a pivotal moment in the evolution of customer engagement. The integration of AI and Copilot into MSD365 Sales is not just about technology; it's about empowering businesses to forge deeper, more meaningful connections with their customers. The future of customer experience is not a distant concept—it's here, and it's now."
Mr. Quang Bui - CEO at NaviWorld Vietnam
In a bid to deliver a comprehensive ecosystem, NaviWorld underscored its commitment by presenting the integration of D365 Sales with D365 Business Central (D365 BC). This holistic approach ensures not only superior customer engagement but also a flawlessly synchronized backend operation.
Mr. Binh Ngo, Director of NaviWorld further emphasized the strategic importance of ecosystem integration:
"Our vision extends beyond individual solutions. By seamlessly integrating D365 Sales with D365 Business Central, we are offering businesses a unified platform that transcends traditional boundaries. It's about providing an end-to-end solution that enhances operational efficiency and empowers businesses to thrive in an ever-evolving digital landscape."
NaviWorld's Speakers at the event
In a statement from a Microsoft spokesperson:
"We are delighted to collaborate with NaviWorld Vietnam in redefining the future of customer experience. The event showcased not only the innovative capabilities of AI and Copilot but also the practical applications in Dynamics 365. NaviWorld's commitment to integrating these technologies across the business ecosystem reflects a shared vision for a digitally transformative future."
Key Highlights:
The engaging discussions sparked by AI and Copilot technology prompted a series of insightful questions from the distinguished attendees. This not only underscored their keen interest in the transformative potential of these innovations but also highlighted the depth of engagement towards NaviWorld and Microsoft's commitment to advancing AI and Copilot technologies.
In an official acknowledgment, Microsoft has positioned NaviWorld as the premier partner and the highest-ranking entity in Southeast Asia, emphasizing the company's unparalleled resources in Vietnam. This recognition solidifies NaviWorld's standing as a key player in the region and a strategic collaborator for Microsoft in driving technological advancements.
What further distinguished the event was the proactive interest shown by attendees. CFOs and CIOs actively registered for exclusive sessions with NaviWorld, demonstrating a collective eagerness to delve deeper into the intricacies of AI integration. This heightened level of interest reflects a shared vision among business leaders for harnessing the full potential of AI and Copilot in shaping the future of customer experience.
Beyond the event itself, the integration of AI and Copilot has opened up a new frontier for Microsoft Dynamics 365 Business Applications, promising enhanced efficiency and empowering employees for more effective operations. NaviWorld and Microsoft stand at the forefront of this transformative era, leading the charge in bringing cutting-edge technologies to businesses in Vietnam.
About NaviWorld Vietnam:
NaviWorld Vietnam stands as a formidable player in the ERP solutions arena, leveraging innovative technologies to optimize business processes. As a distinguished Microsoft partner, the company remains dedicated to ushering in transformative solutions that empower businesses for the future.
** Hotline: 092 636 2468
** Email: info@naviworld.com.vn
** Fanpage: NaviWorldVietnam
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NaviWorld Vietnam is a leading solutions provider of end-to-end integrated and adaptable business management solutions for mid-sized companies in Vietnam and South East Asia. With solutions catering for various sectors from Distribution to Retail, Services to Manufacturing, NaviWorld brings a portfolio of internationally proven, fully integrated technology business solutions to our customers.
11th Floor, 41 Hai Ba Trung Street, Hoan Kiem District, HN
Tel: +8424-3636 6268