Mr. Quang Bui, CEO of NaviWorld, expressed enthusiasm about the collaboration and its transformative impact on customer experience:

“Our partnership with Microsoft marks a pivotal moment in the evolution of customer engagement. The integration of AI and Copilot into MSD365 Sales is not just about technology; it’s about empowering businesses to forge deeper, more meaningful connections with their customers. The future of customer experience is not a distant concept—it’s here, and it’s now.”

Mr. Quang Bui – CEO at NaviWorld Vietnam 

In a bid to deliver a comprehensive ecosystem, NaviWorld underscored its commitment by presenting the integration of D365 Sales with D365 Business Central (D365 BC). This holistic approach ensures not only superior customer engagement but also a flawlessly synchronized backend operation.

Mr. Binh Ngo, Director of NaviWorld further emphasized the strategic importance of ecosystem integration:

“Our vision extends beyond individual solutions. By seamlessly integrating D365 Sales with D365 Business Central, we are offering businesses a unified platform that transcends traditional boundaries. It’s about providing an end-to-end solution that enhances operational efficiency and empowers businesses to thrive in an ever-evolving digital landscape.”

NaviWorld’s Speakers at the event

In a statement from a Microsoft spokesperson:

“We are delighted to collaborate with NaviWorld Vietnam in redefining the future of customer experience. The event showcased not only the innovative capabilities of AI and Copilot but also the practical applications in Dynamics 365. NaviWorld’s commitment to integrating these technologies across the business ecosystem reflects a shared vision for a digitally transformative future.”

Key Highlights:

• Lead the AI era with the Microsoft Cloud: Microsoft’s presentation left attendees awe-inspired with a deep dive into AI and the revolutionary Copilot technology, providing a tantalizing glimpse into the future of intelligent business operations.
• D365 Sales – Accelerate growth on the world’s connected business cloud and AI: NaviWorld’s segment stole the limelight as they showcased the seamless integration of AI and Copilot into MSD365 Sales, underscoring enhanced capabilities within Dynamics 365 Customer Engagement.
• Ecosystem Integration: NaviWorld elevated the event by presenting a synchronized integration of D365 Sales with MSD365 Business Central, offering a robust solution that spans the entire spectrum of business operations.

The engaging discussions sparked by AI and Copilot technology prompted a series of insightful questions from the distinguished attendees. This not only underscored their keen interest in the transformative potential of these innovations but also highlighted the depth of engagement towards NaviWorld and Microsoft’s commitment to advancing AI and Copilot technologies.

In an official acknowledgment, Microsoft has positioned NaviWorld as the premier partner and the highest-ranking entity in Southeast Asia, emphasizing the company’s unparalleled resources in Vietnam. This recognition solidifies NaviWorld’s standing as a key player in the region and a strategic collaborator for Microsoft in driving technological advancements.

What further distinguished the event was the proactive interest shown by attendees. CFOs and CIOs actively registered for exclusive sessions with NaviWorld, demonstrating a collective eagerness to delve deeper into the intricacies of AI integration. This heightened level of interest reflects a shared vision among business leaders for harnessing the full potential of AI and Copilot in shaping the future of customer experience.

Beyond the event itself, the integration of AI and Copilot has opened up a new frontier for Microsoft Dynamics 365 Business Applications, promising enhanced efficiency and empowering employees for more effective operations. NaviWorld and Microsoft stand at the forefront of this transformative era, leading the charge in bringing cutting-edge technologies to businesses in Vietnam.

About NaviWorld Vietnam:

NaviWorld Vietnam stands as a formidable player in the ERP solutions arena, leveraging innovative technologies to optimize business processes. As a distinguished Microsoft partner, the company remains dedicated to ushering in transformative solutions that empower businesses for the future.