Why a cloud-based property management system makes sense for your hotel
Is your hotel business reaping the rewards of cloud-based property management software yet? If not, maybe now is a good time to consider your options. Today’s web-based property management systems (PMS) deliver all the functionality you need and more to run your hotel business effectively.
Software as a service, or SaaS, has to do with where your software and data is hosted. Traditionally, you’d install software onto your own servers and bear the cost of maintaining it (and updating it) yourself. With the SaaS model, all software and applications run in the cloud. Businesses that opt for this consumption model usually pay on a subscription basis, with the cost being determined by their usage and storage requirements, and the number of licenses they need. SaaS software tends to be much cheaper upfront. Even more importantly for businesses, with SaaS they don’t have to worry about buying in specific hardware, or paying high consulting fees for customization.
When cloud-based technology first came onto the market, the general opinion was that it was more suited to small and medium-sized businesses. Larger businesses tended to stick with traditional on-premise software, as they believed it gave them more control, more functionality and full customization. But over the past few years, the technology, and attitudes, have changed. Today, SaaS is the default software delivery model for even the most complex business systems, and businesses large and small across all industries, including hospitality, have embraced it.
Here are just a few of the main benefits you can expect from moving to a cloud-based PMS:
Hotel data security breaches continue to rise. A recent report by Ponemon Institute and IBM Security estimated that, in 2022, the average total cost of a data breach in the hospitality industry was US$2.94 million. These costs cover everything from lost business and reputational damage to legal costs.
On top of the in-built security features of a cloud-based PMS, with SaaS, you’re always using the latest version of the software. This means you’re benefiting from the most up-to-date features and functionality, as well as any new security patches, which are applied immediately.
Is your hotel business expanding? Or perhaps you’re reassessing your physical locations, and looking to scale back. Either way, you want your software to match your current needs and you don’t want to pay for more than you need to. Through times of rapid growth or even through periods of turbulence, you need to be able to provision the right IT resources and save on costs where you can. While an on-premises PMS system can’t deliver that flexibility, a cloud-based one can. Scale up or down your resource consumption, and make sure you have more resources when business is high - and save during quieter times.
One of the biggest benefits of SaaS is the way you pay for and manage your IT. Instead of having to invest large sums of money upfront to cover software, consultation, customizations, and support fees, you pay for what you need on a subscription basis.
This makes SaaS software implementations generally far more predictable in terms of costs. Smaller hotels benefit from high-performance technology they might not otherwise be able to afford, while larger businesses can quickly ramp up their operations without having to buy all the associated infrastructure or hire more trained IT staff. And unlike on-premises systems which can take months to roll out, a cloud-based PMS is much faster to deploy
Widespread evidence shows that companies using SaaS benefit from greater operational efficiencies, reduced costs, and unparalleled scalability as they take advantage of the innate flexibility of the cloud.
Are you ready to find out how we can help you take advantage of the cloud and grow your hotel business without limitations? NaviWorld Vietnam for more information.
By LS Retail
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NaviWorld Vietnam is a leading solutions provider of end-to-end integrated and adaptable business management solutions for mid-sized companies in Vietnam and South East Asia. With solutions catering for various sectors from Distribution to Retail, Services to Manufacturing, NaviWorld brings a portfolio of internationally proven, fully integrated technology business solutions to our customers.
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