The Diamond Partner status is reserved for a select group of partners who demonstrate exceptional sales performance, deep technical expertise, and a consistent track record of successful implementations of LS Central and LS One. What the award does not show — but what we know in our hearts — is that every one of those criteria is met by human effort, night after night, project after project, customer after customer.

This recognition belongs to:

• Our consultants, who sit shoulder-to-shoulder with customers to understand their business before configuring a single module — translating retail and hospitality challenges into working solutions.
• Our developers and technical architects, who have mastered LS Central and LS One down to the last extension, and who keep pushing what's possible on the Microsoft Dynamics 365 Business Central platform.
• Our project managers, who carry the weight of timelines, scope, and stakeholder expectations so that every go-live lands on solid ground.
• Our support engineers, who answer the late-night calls, the holiday tickets, and the "it's urgent" escalations with the same patience and professionalism, every time.
• Our pre-sales and business development team, who build trust before a contract is ever signed — and who represent NaviWorld's values in every conversation.
• Our back-office, finance, HR, and admin teams, who keep the engine running so that every delivery team can focus on the customer.

No Diamond is cut by a single hand. Ours was shaped by all of them.

For many consecutive years, NaviWorld Vietnam has stood among the top LS Retail partners in the region, earning multiple awards along the way. Each of those awards was a milestone — but they were also building blocks. Every successful rollout, every satisfied customer, every complex integration quietly added up to this moment.

Diamond status did not happen in 2026. It was earned across years of dedication by a team that kept showing up — through pandemics, tight deadlines, technology transitions, and the everyday grind of delivery work done well.

"I accepted this award in Wiesbaden, but it was won in Ho Chi Minh City, in Hanoi, at our customer sites, and in countless late-night project rooms across the region," said Quang Bui, CEO of NaviWorld Vietnam. "Every line of code, every configuration, every training session, every support ticket our team has touched over the years is inside this Diamond. I am proud to lead them, and even prouder to stand beside them."

What sets our team apart is not only technical skill — it is a shared mindset:

• Customer first, always. We measure success by our customers' success, not by our own deliverables list.
• Mastery over shortcuts. Our people invest in certifications, continuous learning, and hands-on expertise so that quality is never negotiated.
• One team, one fight. Consulting, development, support, and sales operate as a single organism. When one wins, all win. When one struggles, all help.
• Pride without ego. Our team celebrates wins together and takes ownership of gaps together — no finger-pointing, no heroics, just craftsmanship.

As a Diamond Partner, our customers can expect even more of what our team has always delivered:

• Priority access to LS Retail's latest innovations and product roadmap.
• Deepened expertise across LS Central, LS One, and Microsoft Dynamics 365 Business Central.
• Proven delivery backed by the highest global partner credential — and, more importantly, by the people who earned it.
• Regional leadership in unified commerce for retail and hospitality, driven by a team that has done the work.

To every member of the NaviWorld Vietnam family — past and present — thank you. This Diamond has your name on it.

To our customers across Vietnam and the region — thank you for trusting us, challenging us, and growing with us. You pushed us to become the team we are today.

To LS Retail — thank you for the recognition, and for a partnership that continues to raise the bar for what Microsoft-based retail solutions can achieve.

The Diamond sits on our shelf. The people who earned it are already back at work — serving customers, shipping projects, and quietly building the next milestone.

That, more than any award, is what makes NaviWorld Vietnam