• Customer Order Enhancements

• New Customer Order Profile

• A new Customer Order profile is now available in LS Central, providing easy access for Customer Order processes. Profile ID 99009135.

Coursing

In LS Central you can configure your POS and KDS system with Coursing. Coursing lets you separate items into different menu courses and control the start of preparation for each course to ensure the greatest level of service for the customer.

When you have Coursing enabled, the waiting staff takes an order for the dining table for each course. The waiting staff then sends the order to the kitchen through the POS, announcing to the kitchen staff which items have been ordered for each course. At the appropriate time, the waiting staff fires a course, notifying the kitchen staff that they should start preparing the course items.

The waiting staff can mark each course as served. Other tasks can be configured, either for the dining table itself, such as Place Bread or Place Napkins, or for each course such as Pour Wine or Place Cutlery.

These tasks can be set up to ensure that the waiting staff follows a certain work flow.

The waiting staff can also communicate with the kitchen staff by the means of comments sent through the POS. These comments, such as special customer requests, become visible in the kitchen for the kitchenstaff to react.

Add to Shift Improved – in Staff Management and Activities

This functionality in Activities and Staff Management has improved handling when assigning a new employee to a shift from the Role center. The message is less intrusive as it uses the notifications instead of a dialog window, and is also a more informative response to this action.

New Function: Peripheral Check

A new function, GetDeviceInformation, has been added to the LS Hardware Station API. The function takes a parameter of a device ID and returns the status of that device. If the device is not found, an exception is returned.

By LS Retail