What is go live in ERP system? And 3 other software implementation FAQs demystified
Are you preparing for an ERP project, but not sure how the process works? There are lots of misconceptions surrounding ERP implementations, including: The potential risks of introducing a new system within your operations; How long the return on investment will be; How long it takes to implement
In this blog, we answer your frequently asked questions surrounding ERP implementations, so you can make your journey from beginning to launch as smooth as possible.
The go-live phase of an ERP project is where you first launch your system so it’s ready to be used within your business operations. With the right expertise and implementation, there are numerous ways that you can maximise the benefits an ERP system has to offer. But there are some challenges you need to address to achieve a successful ERP go-live:
In most cases, a go-live will perform as expected, and even if adjustments need to be made, this should only extend the timeline of your project by a short amount of time. Reasons for timeline extensions vary, from beneficial third-party apps being introduced to the market, to ensuring your implementation is tuned to perfection.
The result will be a resilient, robust system you can rely on, so this small delay will prove to be a success especially in the long run.
User acceptance testing is key, as it ensures end users are able to use the software effectively to mitigate risks. This can be done through training in key areas during the implementation process to guarantee a successful go live.
This can be done by creating a go-live checklist to ensure you have all processes in order. A go-live checklist includes factors like the suitable resources available and your transformation delivery ecosystem, ensuring the right partners and external expertise are on board.
Implementing new software provides several benefits to your business. In this case, an ERP system can centralise critical business data, making it easier for teams across departments and functions to collaborate, access real-time information on demand and more.
Some other key benefits of implementing ERP software include:
The ability to automate time-consuming tasks means you can focus on your most important activities. Examples of automated processes with implementation include advanced scheduling and data reporting set over periods of time (e.g., monthly), benefitting the efficiency of decision making.
Streamline your processes effectively with software that manages all your operations in one package. With advanced reporting tools, segregate and streamline your data easily from a compiled, detailed database, where your information is always accessible.
Have a complete view of your customers who are currently engaging with your business and keep track on the status of their orders. This can be done through linking your ERP system to your CRM, facilitating cross-team collaboration by bringing your front and back office together.
An ERP system allows you to view data from all your departments, providing a complete understanding of your business processes and where you could improve.
For example, inventory management - now you can avoid expenditure on potentially wasted goods and quickly place orders for new stock when running low.
Here are some additional benefits of an ERP system, in particular solutions built on the cloud:
This largely depends on the size of your business. For larger companies, this could take a couple of years while for small medium businesses (SMBs), implementing new software may only take a couple of months. However, there are other factors that may affect the length of your ERP project, including:
As your ERP system unifies your information, this provides a single source of truth for all departments. As a result, this leads to improved cross-team collaboration with the ability to track your customer engagement by linking your system up to the existing CRM, spanning across all departments.
From customer information becoming easier and quicker to access within your organisation, your employees can focus on priority projects rather than searching through outdated, disparate systems, making valued use of their time.
There are several benefits that come from software implementation; however, you may experience a few slip-ups along the way that may be unapparent whilst planning to launch this within your business. Despite the low chances of this happening if you’re fully prepared, software implementation may not go according to plan. This could be a result of:
To tackle these challenges, you should outline benchmarks and goals before implementation so you can track what stage your project is at. The reasons why implementations may go off-track include the failure to address change within your operations, the lack of commitment from stakeholders, and failure to realise the value of the new system and how it can benefit your current processes.
Therefore, clear goals allow for improved structure, allowing for easier adaption within your workplace. Additionally, you should ensure your employees are on board with your new software, which helps make the implementation process as smooth as possible.
Some steps you could take to get them on board include:
Implementing an ERP system will always come with its own setbacks and challenges. But with the right implementation, strategy and mindset, you can make the process much easier and less daunting than it initially seems.
For more information, please contact to Naviworld Việt Nam.
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NaviWorld Vietnam is a leading solutions provider of end-to-end integrated and adaptable business management solutions for mid-sized companies in Vietnam and South East Asia. With solutions catering for various sectors from Distribution to Retail, Services to Manufacturing, NaviWorld brings a portfolio of internationally proven, fully integrated technology business solutions to our customers.
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