EDH Boosts Efficiency and Production with Microsoft Dynamics 365 Business Central Cloud Upgrade

EDH Technology Development Joint Stock Company, established in 1995, is one of Vietnam's leading manufacturers of electrical cabinets and providers of substation automation solutions. With nearly 30 years of formation and development, EDH has participated in the construction and installation of substations ranging from 110kV to 500kV, spanning the Northern, Central, and Southern regions of Vietnam. EDH's success is built on superior product quality, professional service, and reasonable costs, helping the company become a trusted and highly regarded brand by customers.

With a mission to accompany the nation's development, EDH provides advanced technical solutions to enhance energy efficiency and product quality, contributing to the sustainable development of Vietnam's electrical industry.

After a decade of operation, EDH faced several challenges in management and operations due to using different systems across departments, leading to fragmented and inconsistent data. This made it difficult for departments to quickly and timely access information. Work processes were still mostly manual and lacked automation, resulting in increased task completion time, production delays, and higher labor costs. Moreover, the lack of real-time data management was a major barrier, especially in tracking production schedules, supply chain status, and order fulfillment progress. Some challenges faced by each department were as follows:

• Purchasing Department: Inefficient supplier information and performance management.
• Warehouse Department: Difficulties in accurately tracking inventory levels, leading to stockouts or excess inventory.
• Production Department: Challenges in managing the entire production process for the company's specific products.
• Finance & Accounting Department: Lack of consistent data from other departments, making financial aggregation and analysis difficult.

As a result, the company sought a flexible and adaptable solution to support stable operations and sustainable growth. Additionally, EDH needed a reliable implementation partner with expertise in comprehensive digital transformation consulting.

Leveraging the vast expertise and experience of its specialist team, NaviWorld Vietnam has been addressing EDH's operational challenges and supporting the company's enterprise management solutions since 2010. As expressed by Ms. Dang Dieu Huong, General Director of EDH Technology Development Joint Stock Company:

"We have collaborated with NaviWorld through two projects over more than ten years. With the goal of pioneering technological innovation and upgrades, EDH chose NaviWorld as the ERP Microsoft Dynamic NAV implementation partner back in 2010. Recently, we completed the system upgrade project to the on-cloud version of Microsoft Dynamics 365 Business Central in early 2024. Through these two different phases, we have witnessed the remarkable development of the technology industry while highly appreciating the maturity, extensive experience, and deep expertise of the NaviWorld implementation team."

As a result, EDH collaborated with NaviWorld to implement the Microsoft Business Central solution. The goal was to modernize their entire ERP system and enhance future operational processes.

Data Migration to the Cloud

EDH has migrated all data and operations to Microsoft Dynamics 365 Business Central on the cloud. This upgrade allows users to access from any location, increasing the company's flexibility and responsiveness. EDH has achieved the expected results, including enhanced data system security, backup and recovery mechanisms supported by Microsoft, thereby reducing the burden on the IT team. They no longer need to worry about server maintenance or software updates and can focus more on strategic initiatives. Overall, the IT team will save more than 30% of their time, and the business can save costs related to manpower investment and infrastructure maintenance.

Enhancing Operational Efficiency through Core Functionality Upgrades

The system upgrade at EDH has significantly improved operations in departments such as Purchasing, Sales, Warehouse, Production, and Finance & Accounting. Departments have enhanced internal connectivity, while staff have minimized manual errors. Now, the Purchasing team can handle inspection, testing, and certification requests more comprehensively. Meanwhile, warehouse staff experience fewer user errors and manage finished goods more efficiently within the system's parameters.

One key benefit of transitioning to Microsoft Dynamics 365 Business Central is the more complete Bill of Materials (BOM) function in cost allocation. This feature allows users to automatically gather all labor and overhead production costs and allocate these costs to production orders based on different criteria. Managing data through BOM is a crucial foundation for the accounting department to track, evaluate, and calculate costs more accurately and generate automated reports, providing the company with an overview and benchmark to compare standard goals with actual results.

Expanding Local Add-On Solutions

EDH has implemented NaviWorld Vietnam’s packages, such as the Vietnamese Language Pack and the Vietnam Accounting System Localization (VAS) Pack, specifically designed for Microsoft Dynamics 365 Business Central to ensure compliance with Vietnamese accounting regulations. The Jet Report management reporting system from InsightSoftware has also been integrated to create detailed, dynamic, accurate, and timely reports that meet the needs of various departments. The overall system includes customized features to automate material purchasing requests from multiple departments, record orders, and manage product inspection information.

The upgrade to Microsoft Business Central 365 not only enhanced EDH’s operational efficiency but also brought clear overall benefits:

• A user-friendly interface that helps users quickly get accustomed to the system.
• Greater flexibility and remote work capabilities via cloud-based operations.
• Faster document approval and processing times.
• Reduced manual tasks, particularly in calculating production costs and managing the purchasing process.

"The system transition was carried out with the quality and timeline meeting the requirements of both parties. We fully believe that choosing NaviWorld as our strategic partner was a wise decision, and we will certainly continue our long-term cooperation with NaviWorld in the upcoming business development journey." shared by Ms. Dang Dieu Huong – General of EDH Technology Development Joint Stock Company.

The successful implementation of Microsoft Dynamics 365 Business Central in collaboration with NaviWorld Vietnam has enabled EDH to master advanced technology and apply it effectively, creating a solid foundation for the company's stability and sustainable growth. EDH's leadership is fully aware that in their efforts to enhance competitive advantage and deliver exceptional value to customers and the community, continuous investment in technology and innovation will be essential.