Ampersand Management manages a diverse portfolio of restaurant and café brands, each with its own operational style and customer experience. As the group expanded, operating multiple disconnected systems made it increasingly difficult to:

• Control costs and inventory across brands
• Maintain consistent pricing, recipes, and kitchen workflows
• Gain real‑time visibility for management and decision‑making

Ampersand needed a single, scalable platform that could support growth while preserving operational discipline.

With LS Central, Ampersand consolidated point of sale, inventory management, kitchen operations, pricing, and reporting into one integrated system.

Key outcomes include:

• 20% reduction in overall operating costs after moving to LS Central SaaS
• Centralized inventory visibility, reducing waste and preventing stock‑outs
• Seamless POS‑to‑Kitchen Display System (KDS) workflows for faster, more consistent service
• Standardized recipes, pricing, and promotions across all restaurant concepts
• Real‑time, group‑wide reporting for leadership

LS Central now serves as the digital backbone for Ampersand’s restaurant operations, enabling both operational excellence and sustainable growth.

As a leading LS Retail and Microsoft Dynamics partner in Vietnam, NaviWorld played a key role in:

• Consulting on the right LS Central architecture for multi‑brand F&B operations
• Implementing best‑practice processes tailored to Vietnam’s hospitality market
• Supporting the transition to cloud SaaS for performance and scalability
• Providing ongoing advisory and local expertise for long‑term success

With deep industry experience, strong local leadership, and a proven track record across retail and hospitality, NaviWorld continues to help Vietnam’s leading brands modernize and scale with confidence.

This successful transformation reflects not only the strength of LS Central, but also Ampersand’s clear vision and strong commitment to building a future‑ready organization.

We sincerely thank Ampersand Management’s leadership team for their trust, collaboration, and long‑term partnership with NaviWorld.

Together, Ampersand Management, LS Retail, and NaviWorld are setting a new standard for how restaurant chains in Vietnam can grow smarter, operate more efficiently, and deliver consistently great customer experiences.