Launching a new supermarket is a high-stakes endeavor. Systems must be stable from the first transaction, inventory accuracy must be guaranteed, and regulatory compliance is non-negotiable—especially in a fast-moving retail market like Vietnam.

When Pavel Mart, a new supermarket brand under KLB Group, prepared to open its first store, the company partnered with NaviWorld Vietnam and LS Retail to ensure a seamless, fully integrated retail operation from day one.

As a newly established supermarket brand, Pavel Mart faced multiple challenges under a very tight timeline:

• A new operational team with limited preparation time
• A fixed and ambitious go-live date
• The need for stable POS, finance, inventory, and promotions from day one
• Mandatory real-time electronic invoicing under Vietnamese regulations
• Centralized visibility across sales, stock, and financial performance

Any system instability at launch could directly impact revenue, customer experience, and compliance.

NaviWorld implemented LS Central, built on Microsoft Dynamics 365 Business Central, using a hybrid deployment model. This ensured high-performance POS operations at store level while maintaining centralized control over finance and inventory.

What truly differentiated the project was NaviWorld’s execution approach:

• End-to-end retail process design from POS to finance
• Practical configuration of promotions, vouchers, and loyalty schemes
• Real-time electronic invoicing fully compliant with Vietnamese regulations
• Strong focus on operational readiness before opening day

This was not just a software implementation—it was a complete retail launch enablement program.

Day-One Results

From the very first day, Pavel Mart achieved measurable results:

• Stable POS performance with thousands of transactions processed smoothly
• Accurate application of hundreds of promotions and vouchers at checkout
• Automated daily sales reporting and cash reconciliation
• Real-time inventory visibility, reducing stock discrepancies
• 100% compliant electronic invoices generated instantly for every transaction

These outcomes gave the management team confidence and operational control from day one.

NaviWorld’s role extended far beyond technical delivery. With deep expertise in LS Central and food retail, the team focused on:

• Translating business objectives into practical system workflows
• Ensuring finance and inventory data were trusted from the first closing cycle
• Providing management dashboards and insights early in the project
• Designing a scalable platform ready for future store expansion

Their experience helped Pavel Mart avoid common new-store pitfalls.

With LS Central delivered by NaviWorld, Pavel Mart now operates with:

• Clear operational visibility
• Strong financial and inventory control
• Full regulatory compliance
• A scalable system ready for multi-store expansion

Management can focus on growth—not system recovery.